FAQ
Questions, answered plainly
What do I receive?
A personal written reading of your palm, around 1,500 words, laid out as a designed report: what we could see in your photo, your heart, head, life and fate lines, the pattern that ties them together, love, work, strengths, tensions, questions to reflect on, and your Emerald Seer tree archetype.
It appears on screen straight after payment, and we email you a private link so you can reopen it on any device for 30 days. You can also save it as a PDF.
How much does it cost? Is it a subscription?
€9.99, paid once. There is no subscription, no trial that turns into a plan, and nothing is charged later. Payment is handled by Stripe; we never see your card details.
How long does it take?
About a minute after payment. You watch it being prepared, and it appears on the same page.
Do I pay before or after uploading my photo?
After. You add your photo first and we check it is clear enough to read — free — so you never pay for a photo that cannot be read.
What photo should I upload? Which hand?
Your dominant hand (the one you write with) is the usual choice in modern palmistry; either hand works. Open your palm flat towards the camera, fingers relaxed, the whole hand and a little of the wrist in frame, in soft daylight. No filters.
Is my palm photo stored?
No. Before you pay, your photo stays in your own browser so it can survive the trip to the payment page. When your reading is created, the photo is sent securely to our AI processing provider, used for that request only, and not saved to our servers, storage or database. It is then removed from your browser too.
Our AI provider processes requests under its own data policy, which may include short-term retention for safety and abuse monitoring. Your written reading (not your photo) is saved so your link keeps working — email hello@emeraldseer.com and we will delete it.
Is this a real psychic reading?
No, and we will never pretend it is. Emerald Seer uses the conventions of modern palmistry and Celtic-inspired symbolism, interpreted with the help of AI, to write a reading for entertainment and personal reflection. It does not predict the future and is not medical, financial, legal or psychological advice.
Is Emerald Seer historically Celtic?
Emerald Seer is a modern oracle inspired by Ireland — not an ancient practice. Ogham is a real early medieval Irish alphabet whose letters were later given tree names; our tree archetypes are our own interpretation of those names. There is no evidence that the druids read palms, and we do not claim they did. Our About page separates what is historical from what is ours.
Can I get a refund?
Because the reading is created immediately, you are asked to agree to immediate delivery at checkout, which ends the 14-day cancellation right under EU law. But if something goes wrong — the reading fails, your photo could not be read, or it is not what we describe here — email hello@emeraldseer.com and we will fix it or refund you.
Can I try something before I buy?
Yes. Ask the free Oracle a question, or take the free archetype quiz. Neither needs an email address.
Something else? Contact us — we reply the same day.